FAQs

Of course! I (Irene) have been visiting Cyprus since 1974. I run Sundance Villas with my daughter Lauren, who is also now a regular visitor to Cyprus. We are both here to help. Please feel free to call during office hours on 02084406219, email irene@sundancevillas.co.uk or contact us on Live Chat. We are based in North London. 

All villas supply a hairdryer, iron and ironing board.

Yes! Please find all information here - 2 Person Discounts

Yes! Upon receipt of a copy of your NHS card we will upgrade your welcome hamper.

We can offer "odd durations" when the calendars allow. Generally bookings need to be back to back. Please send us an email with your preferred dates and let us know if flights are booked.

Please find all information here - How to Search, Book and Pay

The villa rental must be paid within 4 instalments before the balance due date, 12 weeks before departure.

All bookings are non-transferable. Please see our Terms and Conditions

We highly recommend that Travel Insurance is taken out at the time of booking. All cancellations by you or any member of your party must be made in writing and the cancellation is not effective until it is received by the Company. We recommend that any notification of cancellation is sent by the Primary book. If cancellation is received less than 9 weeks before departure the following charges will apply: 
More than 9 weeks before departure – loss of deposit
6-9 weeks before departure – 50% of holiday cost
6 weeks or less – 100% of holiday cost

Yes! After you have booked we can put you in touch with a fantastic car hire company who we have been working with for over 15 years. They meet you in arrivals with your name on a board, you don't have to pay until you arrive and the car you book is the car that you receive! There is no upper age limit, they offer additional drivers at no extra cost and free baby seats!

If you rebook, you will receive a VIP upgraded hamper + complimentary cold Keo lagers from us as a Thank you.

We also add a bottle of wine into your next welcome hamper if someone you have recommended to us books!

Please look under "Rates and Supplements" on the villa page for more information on that specific villa.

Unlike many companies nowadays we include a welcome Hamper for bookings of 7 nights and more. It includes basic food items plus wine, water, milk, coffee and tea. Non-alcoholic option on request.

Please let us know as soon as possible. We want to be able to help sort out any issues as quickly as possible. Before your holiday we will send you the contact details for the villa owner and our rep Helen. Please report any issues to them. 

Please report any damage or breakages to our rep Helen when they happen. All bookings will be charged an Excessive Cleaning and Damages Deposit of £250, by either the owners or us. 

Mention Villa Ampelitis + studios ?

We only supply your villa rental. It is up to you, the client, to book your own flights, travel insurance, car if preferred etc.

The villa rental includes all linen and towels and welcome hamper. Please read the Rates and Supplements section on the individual villa to see if there are any supplements for air conditioning or pool heating if available.

The holiday season in Cyprus lasts from the middle of March to the middle of November. Most villas in Cyprus are not suitable for rent during the winter months but some are. Have a look at our winter villas.